The documents included here can be accessed through the FAQ List below, or by clicking on the Documents List button or by looking at the Topics Index. You can also use the Search button at the top of the page and enter a keyword. You can also receive assistance by phoning the UNET consultants at 561-3587 or sending e-mail to support@lists.maine.edu.

• CMS FAQ

• Macintosh FAQ

• Windows FAQ

Connecting to the Internet via the University System Modem Pools

Question: What are the phone numbers of the UNET modem pools?

Answer: Click here for a list.

Question: It's a long distance call from my location to all of the UNET modem pools. What can I do?

Answer: You might check out some of the commercial Internet access providers, perhaps by looking in the Yellow Pages under "Internet".

When I try to dial up, it tells me "access denied."

Answer:

In order to use the UNET modem pools, you need an active UNET account. This means you have a userid and password that match the UNET account list, that is checked whenever you dial up to a UNET modem pool. If the userid and password you supply do not match anthing in our list, you get the "Access denied" message.

Everybody in the University of Maine System (students, faculty and staff) as a UNET account, but the account may not be active, or you may not know what it is. For information on UNET accounts, see the accounts document.

I have forgotten my password

Answer:See the previous question, or contact the UNET helpdesk at 561-3587l

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University of Maine System Network for Education and Technology Services, Copyright © 1999, revision date June, 2004.