The support services of UNET are intended for anyone in the University of Maine System community (students, staff, faculty) who is looking for assistance in using computing, networking or educational technology.

Access to support:

• Electronic mail

  Send questions via e-mail to: support@maine.edu (general support questions) or techsupport@maine.edu (distance education support).

• Phone helplines:

  For all questions: 561-3587, Mon.-Fri. 7AM-10PM, Sat. 9AM-5PM.
  For distance education user support: 1-800-696-4357, Mon.-Fri. 7AM-10PM, Sat. 8AM-2PM.

• Dialup Use Reports

  To see how much time you have used on the UNET modem pools, view your personal modem use report.

• Web pages and manuals

  FAQs and how-to writeups for e-mail, modem use, Internet, computer accounts, etc.

• Computing at Centers and Sites

  Information on computing and network access at the Centers and Sites